We care deeply about our residents and strive for excellence in senior living and assisted living. Reviews and feedback are important to the staff of the Timbers. In addition to reviews on Google, Facebook, and Yelp, we have been awarded “Best Senior Care Facility in Will County” in the Herald-News’ Readers’ Choice Awards in 2022, 2023 and 2024. See all our awards on our About Us page. Read reviews about the Timbers of Shorewood Senior Living Community from residents and family members.
Based on 86 reviews
Sharon Slick
05:13 01 Nov 24
My mom stayed at The Timbers while my husband and I went on vacation. Information from the very beginning was clear and all question and concerns were completely answered. Mom truly enjoyed her stay! She said the food was very good, her meds were given to her on time, and the staff were all sooo helpful and kind. She met others who live there permanently and they truly love it there. Happy people! I wouldn't hesitate to have her visit again. She enjoyed the entertainment and being with people who she could relate with. Thank you staff for your excellence in her care!
Liz K
02:53 18 Oct 24
My Grandma and Grandpa lived at Timbers for over 4 years and they loved it! My family and I loved it too. They have such an amazing staff and have so many fun events for residents and family members. My Aunt also lives at Timbers and loves it too! I would recommend Timbers to anyone!
Donald Porus
16:57 01 Oct 24
My mother moved in 2 months ago and absolutely loves this place. She loves the people and all the activities that the staff arranges each week.
Ann Abraytis
20:46 24 Sep 24
Our experience with my mother Dorothy living there was wonderful. The staff is extremely friendly.. My mom had many favorites. I feel very fortunate to have had the time there with her.
Brian Burns
20:54 29 Aug 24
This is the best you can find!!
Carol Danielson
20:41 26 Aug 24
My parents moved into the Timbers in October 2022, nearly 2 years ago. It has been a wonderful experience for them! I cannot say enough about the staff. Every single staff member has treated my parents with respect and care, including the front desk, the office staff, the waiters and waitresses in the restaurant, the activities people and the gentlemen who work to maintain the facilities. The food in the restaurant is very good - I enjoy joining them for dinner on occasion! The activities director, Amy, works so hard to make sure there is always something fun to do. She goes above and beyond to make things special! Sadly, my dad passed away 4 months ago and my mom is now there by herself. But she is never alone. She can always find a smiling, caring face. And many of the staff members cared enough to come to my dad's visitation to pay their respects. In nearly 2 years we have had enough time to make a fair judgment, and if I could give them more than 5 stars I would! I highly recommend!
constance roberts
21:55 31 May 24
My Mom ( Deanna Carlson) absolutely LOVED living at the Timbers Shorewood for 6 years! She said staff were like family. She always felt safe while still maintaining her independence. She had the nicest apartment with the BEST view!! We were happy she made lots of friends and enjoyed the activities, while getting plenty of exercise walking the beautiful grounds around the Timbers. Our family is grateful for the opportunity she had to live out the last years of her life in such a wonderful place. 💞
Pamela Colantone
16:41 06 May 24
My mother has been at The Timbers since November. She has received exceptional care and attention. All the choices of activities has brought some spark back in her! The food is exceptional and there is so many choices to choose from. The entire facility is extremly clean. Everyone you meet from the front desk to maintence makes you feel welcomed.
Eva Stobbe
12:50 04 May 24
Stacy was the first person we met when my sister and I visited Timbers with my mom; she’s very helpful and good at her job! The rest of the staff are also friendly and kind to my mom. My mom has a routine there and loves her little apartment and we’re very grateful that she still has a social life even though she doesn’t drive anymore !
Robert Reichenbach
11:59 16 Nov 23
We absolutely loved this place for Mom. From our initial tour and through her entire stay every employee there was always happy, smiling and so helpful. They took exceptional care of Mom and her needs. We would highly recommend the Timbers to anyone looking for assisted living.
Anthony Salamone
22:16 26 Oct 23
Outstanding Management and all support staff girls at front desk Amy in activities Pam in dinning room Diane Bus drivers Thank you all for a first class stay
Robert Wirth
01:50 25 Sep 23
My mother loved every minute that she lived at Timbers. All of the staff was so kind and caring for her wellbeing. They always made sure that she had activities that suited her interests.
Pamela Dilday
11:20 31 Mar 23
The Timbers has been a great place for your mom. The apartment is perfect and she is getting out of her room for meals and a variety of activities. She’s meeting people and has transitioned very well! So appreciative of the friendly staff and the services available!
Kelly Kauzlaric
14:36 16 Mar 23
My Mom is so happy to be living at the Timbers! She feels safe, loves the staff and especially loves the food. My only regret is that we didn't move her there sooner
Joel Thuringer
18:49 09 Mar 23
My Mom Jean is 103 years old! She has been at the Timbers for 20 years. Jeans loves it and has lots of friends.Stop by to say hi to her.
Ardene Ritzema
16:17 02 Feb 23
My husband and I have lived here for 4 months and we are so grateful our children looked around to find the best place for us. The staff couldn't be more helpful and all the residents are so friendly. The restaurant serves the most delicious meals and there are too many actitivies to mention. Thankful to be here.
Michelle Delara
23:13 12 Oct 22
Our Mom is now living in the assisted side at the timbers. My mom loves it there and they are so good with my Mom.
Joan Gutierrez
13:30 18 Aug 22
My husband and I moved into our apartment 4.5 months ago. It's been a wonderful experience. We maintain our independent lives, but if we need help, it's readily available. I can't say enough about the staff! Our first night we ventured into the dining room for dinner. Our waitress knelt down to be at eye level with us! That simple movement left a huge impression. The activities are many and varied. I learned I can't do everything. although a part of me wanted to! If you have an idea, the Activities Director, Amy, is open to hearing it. She'll work with you to make it happen. The residents are friendly and welcoming. Overall, it's a great place to live and we're glad we made the move.
Kimberly Lullo
20:59 02 Jul 22
I like the Timbers. I think things are well-run and management seems genuinely concerned for the safety of the residents and staff. Public areas are well-maintained. The reason I did not give five stars was because I expected, as did my mom, a lot more activities. I understand Covid has played a role, but it’s time to get a full schedule of activities going. I am really disappointed that the selection is so very limited.Covid is not going away. Had I known it was going to take so long to get things rolling I would have considered some other facilities.
Sue Cox
13:10 11 May 22
Very friendly environment! The staff & residents are always happy & welcoming!
lynne sergi
15:14 23 Feb 22
My mother moved in last fall. She loves it. She has plenty of activities to attend. She has made friends. Her physical therapist and visiting nurse have been wonderful. She goes to the salon weekly for her hair. Everyone working at the Timbers is wonderful. Iris at the front desk and Mark in maintenance have really helped her out. She has an apartment she is comfortable in. The Timbers has done an outstanding job keeping residents safe with COVID. They are also working to keep socialization going. Perfect place for my mother. My sister and I are really happy that our Mom choose and moved into Timbers.
kevin alex
19:24 19 Jun 21
Excellent place for old persons. They have some activities for them and workers do a good job
Pat Unknown
19:31 19 May 21
I love the Timbers! My apartment has a view of the pond and I enjoy watching the changes of the seasons outside my window. During this pandemic Timbers have done everything based on medical facts and has done it in a friendly reassuring fashion.
Rita Z
17:37 22 Mar 21
I love my home at the Timbers! I love my apartment with the view of the garden and it's close to the walkway so I can see some of the residents who wave at me and give me a "thumbs up" sign (it lifts my spirit).I have felt safe here at the Timbers because of the restrictions and the vigilant observations and reminders of the tireless staff.My favorite activities at the Timbers are the art classes, bowling, golf, bingo, and Pokeno.My favorite daily "doings" during this time has been coloring, along with lots of phone use and people-watching when I'm out and about!
Shelley Finke
15:29 17 Feb 21
I've been so pleased with the attention received by both my mother and father during their years at Timbers. They lived there together for a few years before my mother moved to a memory-care facility nearby. During my mother's most challenging last few months at Timbers, the staff did all they could and more to help make my father's caregiving experience less stressful. Both then and now, with my father living there on his own, the staff is wonderfully dependable regarding maintenance needs and, honestly, any personal need or problem that they are able to assist with. The pandemic has really limited interaction for the residents, but staff make sure that everyone gets attention, treats and check-ins on a very frequent basis. I can't imagine a more friendly, caring, professional and capable facility for a loved one.
Carol Lemke
01:32 28 Jan 21
Our family experience has been a positive one. The staff and director care truly for their residents. This has been such a difficult time for the residents due to covid. The Timbers continues to deal and reinvent virtual ways residents can connect safely with one another. Our window and outside visits have helped tremendously with our mother. Thanks again for continued striving for excellence.
Elane Ward
20:29 17 Jan 21
So thankful for the genuine love, care and response of Timbers management and staff. My mom has been there one and a half years and they have made her comfortable, even through the changes with sheltering in place. She loves her cute apartment and tells me about the good meals that are served. Take care, we are hoping and praying for the best for residents and staff.
Martine Pullara
17:58 13 Dec 20
The staff at The Timbers are kind, compassionate, and patient with all the residents. They are smiling angels who make the residents feel comfortable and welcome in their “new home.” Kevin Young and Sheila Reyes are always available and willing to assist with anything they can to help transition your loved one to make it the best possible experience. I would highly recommend The Timbers of Shorewood to anyone looking to move their family member, or friend to an environment that’s safe, fun, and engaging for all.
Margaret Peggy Mahnke
19:22 17 Nov 20
I am so appreciative of how they help my Sister. They have been doing such a good job of keeping the residents safe during this Covid-19 . They use such care with their PPE to keep residents as safe as possible. My Sister has been there since Feb2020 and she loves it. Staff are so helpful . The maintenence dept helps with so many things from phones, tv's and more, She loves the activities. and the food. Thanks so much to the Timbers Staff for your caring and help. It makes it easier for me during this Covid time. Sincerely Margaret Peggy Mahnke.
Lori Shawmeker
00:39 15 Sep 20
My mom liked the activities at Timbers. She was able to socialize and meet a few new friends. Everyone was so nice to her. The holidays are always so fun. Very clean and comfortable living environment. We will miss having her there.
Chris McEwen
22:40 17 Jun 20
My parents moved into The Timbers of Shorewood in February, 2019, and I am so happy they are there. They have benefited from the friendly and down-to-earth camaraderie of their fellow neighbors. When I visited shortly after that, almost all of their neighbors greeted them by name. The "sittercize" activity has been especially appreciated by my mom. The allowances made and assistance given for personalization of their space makes their apartment truly a home. With the advent of COVID-19, first I worried about their safety, and second I worried about their boredom due to the required isolation. The staff has, however, done a remarkable job minimizing health risk by following distance practices, delivering meals, and using PPE, and then keeping them connected to their community by visiting their apartment with special treats like rootbeer floats and fun individual activities like the shared quarantine picture sessions. Now that isolation requirements are relaxing (a little!) they are working to provide outdoor distanced activities such as a musician visiting to spread joy. Thank you, Timbers, for caring for my mom and dad.
George Kristofer
15:47 21 Apr 20
The management and staff, I feel has done extraordinary efforts to keep the virus out of Timbers. Thank you .
sue Bee!
13:54 14 Apr 20
Ive been trying for, I’m not kidding, 10 years to get my dad into the Timbers. I KNEW he would love it. When the time finally came and he admitted he needed help he went for a visit and never left!! They treat my father and everyone else like royalty.
Mary Deklerk
20:35 07 Mar 20
The Timbers staff is wonderful, the building is beautiful and always spotless, the activities for residents and the annual events and entertainment are first class. A great place for our 94 year old mom to be safe & happy.
Jose Tenorio
14:22 13 Feb 20
Pulcritud,seguridad,amor al prójimo.Atención,esparcimiento y paz.un abrazo y bendiciones.
Deb Cook
21:13 28 Jan 20
Moving to The Timbers was unquestionably the best decision for my father in this difficult stage of his life. There are so many people who have my gratitude for helping us deal with the challenges he has faced this past year and a half: the aids in Assisted Living; the always cheerful Front Desk staff; the dining room attendants who seemed to take special care of dad, led by Pam and her obvious desire to bring the best to each and every meal; Amy for the entertainment that always brought a smile to dad’s face; maintenance for always being on top of any concern or need we had in the apartment; and Kevin and the entire front office staff for being understanding of our changing situations and especially for being empathetic to the difficulties we both faced.
I still remember the day that I first dropped in, no appointment, just hours after I learned that my father needed a place to live that offered more assistance. While I was sitting by the front desk waiting for someone to come talk to me, Amy came in through the front doors and stopped to talk to several residents in the lobby area, calling them by name and asking them about activities that were specific to them, not just general ‘how are you doing today’ conversation. I remember thinking that if I hadn’t walked in cold, I would have taken it as a staged situation for the benefit of a potential new resident’s family! But it wasn't - this is truly how the residents are treated - like friends.
Soon Kevin came out to introduce himself and tell me more about The Timbers. As I started explaining my situation, I broke down and started crying. He was caring, sympathetic, and handled the awkward situation by leading me to the private dining room, where I was able to get myself under control and tell him what I was looking for.
By the end of my visit and tour with Kevin, I knew that The Timbers was where Dad needed to be. And more, I felt GOOD about placing him here! The residents were happy and smiling. The staff was engaged and friendly. The food smelled good! And the environment was clean, comfortable and homey. I was actually shocked to learn that it was over fifteen years old – with walkers and wheelchairs, I would have expected more wear and tear – but the care of the staff shows even in the small details like this.
I hope when the time comes that I find myself in need of a little extra care, I can find a place like The Timbers and the staff that makes it such a very special place.
I still remember the day that I first dropped in, no appointment, just hours after I learned that my father needed a place to live that offered more assistance. While I was sitting by the front desk waiting for someone to come talk to me, Amy came in through the front doors and stopped to talk to several residents in the lobby area, calling them by name and asking them about activities that were specific to them, not just general ‘how are you doing today’ conversation. I remember thinking that if I hadn’t walked in cold, I would have taken it as a staged situation for the benefit of a potential new resident’s family! But it wasn't - this is truly how the residents are treated - like friends.
Soon Kevin came out to introduce himself and tell me more about The Timbers. As I started explaining my situation, I broke down and started crying. He was caring, sympathetic, and handled the awkward situation by leading me to the private dining room, where I was able to get myself under control and tell him what I was looking for.
By the end of my visit and tour with Kevin, I knew that The Timbers was where Dad needed to be. And more, I felt GOOD about placing him here! The residents were happy and smiling. The staff was engaged and friendly. The food smelled good! And the environment was clean, comfortable and homey. I was actually shocked to learn that it was over fifteen years old – with walkers and wheelchairs, I would have expected more wear and tear – but the care of the staff shows even in the small details like this.
I hope when the time comes that I find myself in need of a little extra care, I can find a place like The Timbers and the staff that makes it such a very special place.
Mary DeKlerk
15:11 11 Oct 19
The Timbers staff is wonderful, kind and caring. I cannot begin to say enough about the peace of mind it brings to us to know our mom is in a beautiful and clean environment with professional and caring staff. Although mom is in independent living; there have been several times that she has needed immediate help after Falling during late evening / early morning hours. The emergency button that all residents wear has proven the staff at Timbers is on task day & night and help has arrived for mom more than once , as is their procedure- they then make a call back to us to report & let us know what happened & how she is. I Have needed to call the front desk to check on mom during late evening hours a few times and there is Always someone there- answering phone and getting someone to check on her immediately and then calling us from her room - letting us know the situation and then letting mom speak with us so that we know all is ok. It is a difficult journey when a parent who has been independent their whole life now needs a special place where they can retain some independence and dignity. We are confident that mom is safe and happy and can be as active as she chooses to be. The Timbers has many activities and the best celebration events for the residents and their families to enjoy. We visit and check on mom at all different times of day and the staff has always been friendly and helpful. Our mother living at The Timbers is good for her and good for our family. She is living near us now, not 500 miles away from us. We can stop by anytime, take her out or visit her comfortably there. We can keep mom involved at family events and this along with her care at the Timbers has proven to be the best and right choice for our mom.
William Unyi
01:49 24 Jul 19
My Dad loves it here. Very happy. People are very friendly and helpful.
Pam Breuning
20:44 28 Mar 19
It was a great place for my mom to be while I was gone - it took away my worries as I knew all her needs werer being met.
William Harvey
18:36 05 Mar 19
I drive past this building sometimes I hear the wait staff is great!
Mary Lou Benedict
19:23 06 Oct 18
My mother was a resident at Timbers for 2 1/2 years until she had to move to a more secure facility for dementia. The entire staff is wonderful and they all are very attentive. I would definitely recommend Timbers as a choice for independent or assisted living. I give it 5 stars!!!
David Weber
23:53 17 Sep 18
We appreciate very much that we have been able to stay at Timbers on a short term basis and we would rather stay at Timbers than a hotel and eating out in restaurants. Thank you Timbers.
Sandra Reader
22:37 06 Apr 18
Friendly, caring staff. Services and activities to meet a variety of needs and interests.
Mark Jones
23:51 18 Jan 18
A true gem to the community for elder care!
Mrs. Jones
16:56 18 Jan 18
My 95 year young and pretty independent mother loves her apartment and the many amenities offered at the Timbers. Friendly atmosphere, caring and compassionate staff.
Mary Valentino
03:43 03 Aug 17
The facility and staff are excellent, and my mother has even improved since she started living at the Timbers 10 months ago. However, I am disappointed that I have tried to contact the activities director many times and she does not respond to my messages.
Lisa Smith
13:19 21 Jul 17
My mom has lived at The Timbers over a year. It has been the best place for her. Everyone on the staff is super friendly. They offer a plethora of entertainment and activities. I enjoy going there to visit her too!
Lynn Marie
18:17 20 Jun 17
The Timbers of Shorewood is a great assisted living community. There are so many activities that residents can participate in. The CNA's are very good. There are some who really take good care of their patients. The staff is very friendly especially at the front desk. They respond very quickly to any request the family's may have as well as the residents. The maintenance people fix anything that needs attention quickly making the residents feel comfortable whenever they have a maintenance problem. The director handles problems in a very timely manner thus keeping family members and residents happy. I am happy with the Timbers of Shorewood and you will be too. If mom or dad needs anything they are only a phone call away.!!!9
Judy Raffe
22:00 16 Jun 17
We could not think of a better place for Mom. Since moving there, she is more social and has more of a reson to get moving in the mornings. I highly recommend Timbers to anyone looking for a new "home" enviroment for themselves or their loved ones.
Barb Graber Book
19:23 30 Mar 17
I have 2 very Dear friends there. The Lewis's. The place is just gorgeous, the staff is very couteous, and a place you could call home. I would very much like to work there
I submitted an application and never heard back from them.
I submitted an application and never heard back from them.
DrCornel Darden Jr.
13:05 23 Mar 17
I love this place. I've had the opportunity to go on many tours and interact with the residents and staff. The way they take care of their residents is just phenomenal.
John Stanton
11:28 20 Jan 17
Great independent/assisted living experience! Faith Varga, General Manager, and her staff, run a fantastic operation. Both my parents live here. The people really make this great, from the staff, to the residents.If either spouse served in military during wartime, they may be eligible for VA Aid and Attendance benefits to help fund.
Esperanza Arredondo
21:20 02 Oct 16
I'm a caregiver and one of my patient is there. N the place is amazing.
Rob Kurns
17:55 23 Jul 16
Great place. My dad is a resident here. Communication with the staff is awesome. They keep you involved in the care plan. 100 times better that his previous community (Sunrise).
Chuck Balogh
15:35 21 Apr 16
The Timbers IS THE PLACE for the best senior care. The entire staff is focused on one thing - making sure that the seniors there have the best experience. They are extremely ethical and caring. The property is very well maintained. I highly recommend the Timbers for y our loved one(s).
Becki Hackett
13:35 21 Apr 16
Nothing like the Timbers if you need independent or assisted living for family members. Call or text if you want to hear more. I have known them for 14 tears.
Dr. Cornel Darden Jr.
13:34 21 Apr 16
The Timbers of Shorewood is an excellent Independant assistant living facility. The staff really cares about their residents and they even have a full service restaurant.
Dawn Martin Barone
19:27 23 May 15
Wonderful facility. I wish I could move in!
